Here at FDS Flower, we strive to create each individual arrangement as closely as possible to the pictures shown. However the blooms may vary as they are dependant on seasonal availability and freshness.
Please reach out to us at firstname.lastname@example.org. We will try our best to accommodate your needs and you may help by providing some pictorial illustrations.
For Order & Payment
Most definitely, please email to email@example.com, we will reply promptly or latest by 24 hours.
We accept any credit card payment via PayPal. You can securely pay by credit cards via PayPal.
If you wish to amend your order, please email to us by replying to your order confirmation email as soon as possible. We will response promptly.
If you want to send your order anonymously, we are more than happy to accommodate your surprise plan. Please indicate in Order Note during checkout andwe will comply accordingly.
We use a 3rd party delivery service which limits our control on the specific delivery time. However, we are committed to fulfil delivery within the given time range of 9am – 5pm, 5pm – 10pm and 10pm – 12am.
We encourage you to provide the most accurate delivery details during checkout, i.e. unit number, floor number, physical description (for hard to locate places), bed/ward number, function name, etc., and please inform us promptly if there is any change.
We will call the provided contact number before delivery. In the event there is no recipient during the delivery, we will put it in a secure location or leave it with someone relevant (i.e. neighbours, co-workers, receptionist, etc). If all fails, we will bring back the product and will try to arrange for re-delivery (S$20 Fee Applied for same day re-delivery).