100% Satisfaction Guaranteed with FDS Flower
Here at FDS Flower, we are known as the highly trusted online florist, best in customer service and reliable flower delivery service in Singapore, no mistake, no late delivery.
We are committed to providing our customers with top-notch products & services. We take pride in each and every single one of our creations. We guarantee that our flowers and materials are at the highest quality on par or exceeding what is available on the open market.
In the unlikely event that we fail to commit to our charter, we promise to treat every scenario seriously with the up-most care.
We appreciate your feedback, kindly reach us at firstname.lastname@example.org
Replacement and Refund Policy
If you are not happy with the flowers and need a replacement, please do contact us within 24 hours of receiving your order so that we can make up for it without hassle, one-to-one exchange. For refund request, we will issue a refund for your order within 7 working days.
Fully paid amount will be returned with 1-week advance notice. Shorter notice will incur a 10% charge.
Less than 3 days notice we will not refund.
However, you can request to postpone your delivery at no charge, just let us know the new delivery details.
You can change any delivery details i.e. recipient’s name/address, delivery date & time. You can also change your purchased item to any product available in our shop for equal or higher price (with the top up).